Production & Handcraftsmanship – FAQ





What happens if I don't confirm the design preview?

We will gently remind you to review your design preview.
If we don’t hear back within 48 hours, production may begin based on the latest version shared, so we can keep your rug on schedule.

If you need more time, simply let us know — we’re happy to wait.


 

Why does the production take so long?

Each rug is individually handcrafted to order .
Our production capacity is deliberately limited to ensure high quality. Production is based on availability.


What materials are the carpets made of?

Our carpets are made from 100% natural sheep's wool .
The wool is soft, durable, and suitable for children.


Are the carpets safe for children?

Yes. Our carpets are handmade , free from industrial mass production, and manufactured with a special focus on comfort and safety for children .


Can I customize colors or details?

Yes, minor adjustments such as color tones or details are often possible.
Please contact us before ordering – we will gladly check the feasibility.


Do you have your own idea or design?

We also manufacture custom carpets according to your sketches, ideas or references .
If you have a specific idea for the children's room, please feel free to contact us – we will discuss all the possibilities together.


How do I care for my handmade rug?

Regular suctioning is recommended.
Minor soiling can be carefully removed with a damp cloth . Chemical cleaning agents should be avoided.


🤍 Each rug is unique – lovingly handcrafted for your child.

👉 Discover personalized rugs